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System for providing expanded emergency service communication in a telecommunication network
| Details |
Inventors: Antonucci, James T.; Barnier, Brian Glen; Ciesla, Lawrence W.; Kroupa, Douglas Craig; Sherry, Robert Allen; Ziemann, Donald Robert;
Assignee: Lucent Technologies Inc. (Murray Hill, NJ)
Primary Examiner: Ramakrishnaiah; Melur
Assistant Examiner:
Attorney, Agent or Firm: Patti & Brill, LLC
A system for providing expanded emergency communication in a telecommunication network including an array of switches, junctions, channels, customer-operated communication devices and service providing stations. The network is connected to facilitate communication among stations using a plurality of milieux. Communication is effected among a service providing station, an emergency complex, an emergency answering position, and an expanded service subscriber. The system comprises: (a) a request acquisition subsystem for receiving emergency requests from a requesting caller; (b) an information store for storing information relating to selected callers; (c) a notification facility for notifying selected subscribers; and (d) a dispatch facility for receiving selected of the information relating to an extant emergency. The system effects transfer of information from the information store to the dispatch facility based upon emergency request information relating to the extant emergency. The system notifies subscribers based upon the emergency request relating to the extant emergency. The method comprises the steps of: (a) providing a request acquisition subsystem for receiving emergency requests from a caller; (b) providing an information store for storing information relating to selected callers; (c) providing a notification facility for notifying selected subscribers; (d) providing a dispatch facility for receiving information relating to affected callers; the affected callers being associated with an extant emergency; and (e) effecting transfer of information from the information store to the dispatch facility based upon emergency request information relating to the extant emergency. |
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DETAILED DESCRIPTION A system for providing expanded emergency service communication in a telecommunication network is disclosed.
The telecommunication network includes an array of switches, junctions, communication channels, user-operated communication devices and telecommunication service providing stations.
The telecommunication network is connected to facilitate electronic communication among a plurality of stations using a plurality of communication milieux.
Communication is effected among at least one telecommunication service providing station, at least one emergency service complex, at least one emergency service answering position, and at least one expanded service subscriber.
The system comprises: (a) a service request acquisition subsystem for receiving emergency service requests from a requesting caller via at least one of the customer-operated communication devices; (b) an information store for storing pertinent information relating to selected the requesting callers; (c) a notification facility for storing information relating to arrangements for notifying selected expanded service subscribers pursuant to predetermined criteria; the pertinent information includes at least some of the predetermined criteria; and (d) a dispatch facility for receiving at least some selected information of the pertinent information relating to affected requesting callers associated with an extant emergency service request.
The service request acquisition subsystem, the information store, the notification facility and the dispatch facility are distributed among the telecommunication network.
The system effects transfer of at least some selected information from the information store to the dispatch facility based upon emergency request information acquired by the acquisition subsystem relating to the extant emergency service request.
The system effects notification of selected expanded service subscribers based upon the emergency request information relating to the extant emergency service request
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