 Cordless telephone apparatus |
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| System and method for notifying a customer of a call from a particular number |
| The present invention is directed to a caller-activated rental system in the Advanced Intelligent N... |
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| Telephone calling party announcement system and method |
| The present invention comprises a telephone calling party announcement system which stores ... |
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| Computer, internet and telecommunications based network |
| The present invention is a network system, which is based on internet, computing and ... |
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| Telecommunications network |
| An object of the invention is to provide a telecommunications network in which the above described ... |
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| Method and system for nationwide mobile telecommunications billing |
| An object of the present invention is to improve the efficiency of communication of billing ... |
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| Method and apparatus for tracking mobile stations in a wireless communications system |
| The present invention provides a method and apparatus in a communications system for tracking ... |
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| Multimode universal mobile telecommunications system |
| OF THE INVENTION FIGS. 4 and 5 illustrate the universal multimode system according to the ... |
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| Subscriber registration and authentication method |
| In consideration of the above problems, the purpose of the present invention is to provide a ... |
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| System and method for collection of transmission characteristics |
| The present invention is embodied in a system and method for the collection of transmission ... |
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Voice mail system for obtaining forwarding number information from directory assistance systems having speech recognition
| Details |
Inventors: Cheston, III, Frank C.; Hatton, Patricia V.;
Assignee: Bell Atlantic Network Services, Inc. (Arlington, VA)
Primary Examiner: Tsang; Fan
Assistant Examiner: Foster; Roland G.
Attorney, Agent or Firm: McDermott, Will & Emery
A voice mail system today offers a user the option to forward a message that he or she has reviewed, alone or along with a message recorded by the user. However, to forward the message, the voice mail system needs to receive the telephone number of the party intended as the recipient of the forwarded message. To eliminate the need for manual output of the destination telephone number, the voice mail system is coupled for communication with a voice responsive directory service system. The directory service system or alternatively the voice mail system prompts the user to speak the name of the party intended as the recipient of the forwarded message. The directory service system analyzes the input speech information, identifies a desired destination and retrieves the number for that destination. The directory service system may announce the number to the user, for manual input to the voice mail system. Preferably, the directory service system supplies the number directly to the voice mail system. The voice mail system uses the number to forward the message. |
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DETAILED DESCRIPTION What is claimed is: 1.
A voice mail system comprising: a voice processing unit with a memory storing a recorded message, the voice processing unit being configured for receiving a called party identity spoken by a calling party for the recorded message; and a master control unit configured for initiating a called party telephone number query routine in response to reception of the called party identity, the called party telephone number query routine when initiated causing the master control unit to establish a link through a network to a separate automated directory assistance system and supply the called party identity to the automated directory assistance system via the link through the network, wherein the master control unit is configured for receiving a called party telephone number from the automated directory assistance system and in response using the received called party telephone number to initiate a transfer of the recorded message to a destination associated with the called party.
2.
A voice mail system comprising: a voice processing unit configured for recording a called party identity, spoken by calling party, for a recorded message; a master control unit configured for initiating a called party telephone number query routine in response to reception of the called party identity, the master control unit configured for establishing a link with an automated directory assistance system and supplying the called party identity to the automated directory assistance system, the master control unit configured for receiving the called party telephone number from the automated directory assistance system and in response using the called party telephone number to initiate a transfer of the recorded message; and a signaling network interface for sending the called party identity to the automated directory assistance system, and receiving the called party telephone number from the automated directory assistance system, via an interoffice signaling network configured for exchanging data between the voice mail system and the automated directory assistance system
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