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 Method and apparatus in a two-way wireless communication system for detection and deferred reporting of a communication difficulty

Details
Inventors: Souissi, Slim; Hill, Thomas Casey; Dorenbosch, Jheroen Pieter; Olson, Carl Bernard;
Assignee: Motorola, Inc. (Schaumburg, IL)
Primary Examiner: Le; Thanh Cong
Assistant Examiner: Tran; Pablo
Attorney, Agent or Firm: Breeden; R. Louis

A portable subscriber unit (122) provides (402) communications for a user, and monitors (404) a parameter indicative of communication quality during the communications. The portable subscriber unit compares (406) the parameter with a predetermined threshold; and when the communication quality deteriorates (408) such that the parameter reaches the predetermined threshold, the portable subscriber unit determines (412) geographic coordinates corresponding to the location at which the communication difficulty occurred, and adds (414) a communication difficulty report identifying the parameter and the geographic coordinates to a record of communication difficulty reports stored in the portable subscriber unit. When the portable subscriber unit receives (502) a request for the record of communication difficulty reports from a fixed portion (102) of a two-way wireless communication system, the portable subscriber unit communicates (504) the record of communication difficulty reports to the fixed portion.

DETAILED DESCRIPTION An aspect of the present invention is a method in a two-way wireless communication system for detection and deferred reporting of a communication difficulty and a location at which the communication difficulty occurred.
The method comprises in a portable subscriber unit the steps of providing communications for a user, and monitoring a parameter indicative of communication quality during the communications.
The method further comprises the steps of comparing the parameter with a predetermined threshold; and when the communication quality deteriorates such that the parameter reaches the predetermined threshold, performing the steps of determining geographic coordinates corresponding to the location at which the communication difficulty occurred, and adding a communication difficulty report to a record of communication difficulty reports stored in the portable subscriber unit, the communication difficulty report identifying the parameter and the geographic coordinates.
The method further comprises in the portable subscriber unit the steps of receiving a request for the record of communication difficulty reports from a fixed portion of the twoway wireless communication system, and communicating the record of communication difficulty reports to the fixed portion in response to the request.
Another aspect of the present invention is a portable subscriber unit in a two-way wireless communication system for detection and deferred reporting of a communication difficulty and a location at which the communication difficulty occurred.
The portable subscriber unit comprises a receiver for receiving a first communication from a fixed portion of the two-way wireless communication system, and a processing system coupled to the receiver for processing the first communication.
The portable subscriber unit further comprises a transmitter coupled to the processing system for transmitting a second communication to the fixed portion.
The processing system is programmed to monitor a parameter indicative of communication quality during at least one of the first and second communications, and to compare the parameter with a predetermined threshold



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