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 Dynamic generation of user interface components

Details
Inventors: Cheng, Kit Man; Levin, Issac Stephen; Ju, Wei-De;
Assignee: Siebel Systems, Inc. (San Mateo, CA)
Primary Examiner: Alam; Shahid
Assistant Examiner:
Attorney, Agent or Firm: Campbell Stephenson Ascolese LLP

The present invention provides a system and method for enabling the dynamic generation of user interface components. The dynamically-generated user interface components are based on templates and mappings that can be predefined through interaction with a user interface.

DETAILED DESCRIPTION An embodiment of the invention is discussed in detail below.
While specific implementations of the invention are discussed, it should be understood that this is done for illustration purposes only.
A person skilled in the relevant art will recognize that other components and configurations may be used without departing from the spirit and scope of the invention.
Customer relationship management (CRM) maximizes the value of a company's customer portfolio through more effective and efficient marketing, sales and customer service.
The CRM framework enables a broad approach to doing business.
It can be designed to encompass all aspects and functions of a company, focusing on managing the relationship between customer and company just as much as between company and customer.
CRM software reduces service costs and maximizes sales and marketing dollars by organizing a business around its customers.
Handling rapidly changing data flows with accuracy and responding instantly to the varied needs of salespeople and service technicians can mean the difference between success and failure.
For example, an enterprise can build a database about its customers that describes relationships in sufficient detail such that management, salespeople, and other team members can access information, match customer needs with product plans and offerings, and manage marketing campaigns with clear goals and objectives.
One example of an embodiment of CRM software is the Siebel 7 eBusiness Applications software by Siebel Systems, Inc.
Siebel 7 eBusiness Applications software is a fully integrated suite of applications for CRM, wherein each application is based on a common Web architecture.
CRM software is typically designed to provide a user interface that facilitates interaction with a user.
A basic layout for a user interface is presented in FIG.
1, which illustrates a user interface screen 100 having interface screen components 112 and 114.
While the particular structure and composition of interface screen components 112 and 114 can vary depending upon a particular user interface implementation, interface screen components 112 and 114 can be viewed as representing a particular frame of interaction for a user



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