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System and methods for interactively generating and testing help systems
The present invention overcomes the limitations and shortcomings of the prior art with an authoring system and method for interactively generating and testing help ...
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Online documentation and help system for computer-based systems
It is an object of the invention to provide an improved documentation and help system for computer-based systems in general, and in particular for ATE systems. According ...
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User defined dynamic help
The present invention provides a method and system for providing a user-defined dynamic help text which is displayed integrally with the application. The following ...
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Method and system for customizing alert messages
The present invention is generally directed to customizing the content of messages that are conveyed to a user within a computing environment. The present invention ...
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Method and apparatus for providing user support based on contextual information
The present invention provides a method, apparatus, and computer instructions for providing user support. In response to a user input requesting real-time user support ...
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User intent discovery
The following presents a simplified summary of the invention in order to provide a basic understanding of some aspects of the invention. This summary is not an extensive ...
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Anticipatory lock mode conversions in a lock management system
A method and apparatus for managing access to a resource using anticipatory lock conversions in a distributed lock management system is provided. According to one aspect ...
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Guide builder for documentation management in computer applications
The advantages of the four inventive features can be summarized as follows: 1. Environmental If-Statements The present invention customizes technical documentation based ...
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System and method for managing client application state in a stateless web browser environment
The expanded use of the Internet for business and personal transactions has led to a continued expansion of the number of applications executable over the Internet. C...
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Method and system for object-level web performance and analysis
The present invention is a method for internet performance monitoring and analysis comprising the steps of collecting object-level data of remotely readable documents, ...
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