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| System for syndication of insurance |
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Computer-based group problem solving method and system
| Details |
Inventors: Gilliam, Terry K.; Harriman, Richard A.;
Assignee: Synectics Corporation (Cambridge, MA)
Primary Examiner: Lall; Parshotam S.
Assistant Examiner: Dinh; Khanh Quang
Attorney, Agent or Firm: Devine, Millimet & Branch, P.A., Remus, Esq.; Paul C., Kohler, Esq; Kristin
A computer-based method of innovatively solving one or more problems using a group assembled at a computerized meeting. One participant of the group is the client who is the owner of or is responsible for the problem or opportunity to be resolved. Each participant is provided with a computer which is networked with all other computers. A group list is created of all the participants of the group, and one participant is designated the facilitator who controls the problem solving process of the meeting. The remaining participants are designated as resources. An agenda is created consisting of placeholders and activities. The resources enter creative springboards into their computers based on the problem to be solved, and these springboards are distributed to all participants. Builds and elaborations are generated by the resources based on the springboards and distributed to all participants. Participants are polled about their opinions about the springboards, and one or more beginning ideas are selected based on high newness and intrigue. Participant engage in excursions to gather action oriented ideas concerning the beginning ideas. Action oriented ideas are selected to become emerging ideas, and positive aspects and concerns are identified. Excursions are then used to resolve the concerns about the emerging ideas. Emerging ideas are selected as possible solutions if the emerging ideas have an element of newness, the ideas are feasible, and the group is committed to implementing the idea. Finally, actions are listed; accountability is assigned; and time lines are generated to implement the possible solutions. |
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DETAILED DESCRIPTION The present invention is directed to a process and apparatus that satisfies the need for a computerized group decision support system that: provides a formal innovative problem solving methodology; allows participation by large numbers of individuals; permits participants to be in multiple locations; encourages parallel problem solving; and permits individuals to be resources of multiple problem solving teams.
The present invention solves these problems through the following steps.
The invention provides each participant of the problem solving group with a computer, with each participant's computer networked to other participant's computers.
A group list is created, from which one participant is designated as the facilitator, one or more as the client and the remaining participants become resources.
Once an agenda is created by the facilitator, in consultation with the client, responses are gathered from the resources regarding the problem to be solved.
These responses, called springboards, are distributed amongst the participants and are available to the participants for elaboration and building.
Resources are polled about the springboards holding the greatest potential to resolve the problem or opportunity, and polling results are distributed among the participants.
Based on this polling information, beginning ideas are formed by the client for further action.
Resources offer action oriented ideas about how to accomplish the beginning ideas, and one or more action oriented ideas are selected to be developed by the group into emerging ideas.
Resources generate a list of positive aspects of each emerging idea and a list of concerns about each emerging idea.
After further exchanges to resolve concerns, some of the emerging ideas are selected by the client as possible solutions based on several criteria, and a list of actions is generated in order to implement the selected emerging ideas.
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Finance 
