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| Multi-transaction service system |
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| System and method of targeted marketing |
| OF THE PREFERRED EMBODIMENT Referring to FIG. 1, the overall conceptual framework of the present ... |
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| System configuration proposal method and tool therefor |
| It is an object of the invention to provide a system configuration evaluation/proposal support ... |
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| Financial instruments and systems |
| I claim: 1. A financial services system comprising: first means operative to issue to each of a ... |
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| System and method for financial instrument modeling and valuation |
| What is claimed is: 1. A method for automatically generating software code in a target language for ... |
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| Online sales risk management system |
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| Intelligent television receiver and method of processing data therein |
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Method for parity analysis and remedy calculation
| Details |
Inventors: Shellum, Paul; Elmore, Mitch; Grant, Bill;
Assignee: BellSouth Intellectual Property Corporation (Wilmington, DE)
Primary Examiner: Barnie; Rexford
Assistant Examiner:
Attorney, Agent or Firm: Cantor Colburn LLP
A method for parity analysis and remedy calculation is provided. The method uses performance measurements that measure the timeliness, accuracy and availability of the services provided by an incumbent local exchange carrier ("ILEC") to determine whether parity exists between services provided to the ILEC and services provided to a competitive local exchange carrier ("CLEC"). The performance measurements are compared at an appropriate level so that a like-to-like comparison is made. The difference between the average of the ILEC performance measurements and the average of the CLEC performance measurements is computed. An aggregate difference measurement is also computed and is used to determine whether parity exists. If parity does not exist, then a remedy is calculated. |
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DETAILED DESCRIPTION The present invention meets the needs described above by providing a method for determining whether parity exists between the services provided by an ILEC to its customers and the services provided by the ILEC to the customers of a CLEC.
In addition, the present invention provides a method for calculating a remedy if parity does not exist.
In one aspect of the invention four types of performance measurements are used to determine whether parity exists: 1) mean measurements, 2) proportion measurements, 3) rate measurements and 4) ratio measurements.
The performance measurements typically measure the timeliness, accuracy and availability of the services provided by the ILEC.
The performance measurement data is obtained from a performance measurement and analysis system.
The data is loaded into a number of fact tables.
The fact tables are created so that each row corresponds to a transaction.
Once the fact tables are loaded, a number of relation tables are created.
The relation tables are created so that each row corresponds to a performance measurement.
A number of aggregation tables are also created.
The aggregation tables contain summarized data that is used in determining whether parity exists.
The aggregation tables aggregate performance measurements based on factors, such as product group, product, entity, geography and time, so that a like-to-like comparison is made.
Once the aggregation tables are created, a number of cell tables are created.
Each row in a cell table corresponds to a performance measurement and contains data for a service provided by the ILEC to its customers and data for an analogous service provided by the ILEC to a CLEC's customers.
An individual Z-score is calculated for each row in a cell table.
The individual Z-score reflects the difference between the average of the ILEC performance measurements and the average of the CLEC performance measurements.
Once the individual Z-scores are calculated, an aggregate Z-score is calculated.
The aggregate Z-score aggregates the individual Z-scores that are related to a particular CLEC
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