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Computer-based-system-and-method-for-mapping-and-conveying-product-location

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Details

Inventors: Miller, Steven D.;
Assignee: NCR Corporation (Dayton, OH)
Primary Examiner: Nguyen; Cuong H.
Assistant Examiner:
Attorney, Agent or Firm: Priest & Goldstein, PLLC

In a system for conveying product location information to a retail customer, a retail customer enters a request for the location of a selected retail item into a retail self-service terminal, which is connected to an in-store computer system having product location information stored thereon. Interfaces are provided between the computer system and the retail self-service terminal, the interfaces having access to database tables having stored therein additional product location information. The interfaces further include underlying way-finding logic for plotting a path between the retail self-service terminal and the retail item. The directions to the selected retail item are provided as an output at the retail-self service terminal. This output can take the form of text, audio, and graphical images.

DETAILED DESCRIPTION The present invention provides a system for readily conveying product location information to a retail customer.
In one embodiment of the invention, a retail customer centers a request for the location of a selected retail item into a retail self-service terminal, which is connected to an in-store computer system having product location information stored thereon.
Interfaces are provided between the computer system and the retail self-service terminal, the interfaces having access to database tables having stored therein additional product location information.
The interfaces further include underlying way-finding logic for plotting a path between the retail self-service terminal and the retail item.
The directions to the selected retail item are provided as an output at the retail-self service terminal.
This output can take the form of text, audio, and graphical images.
Additional features and advantages of the present invention will become apparent by reference to the following detailed description and accompanying drawings.

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